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Make every employee a change enabler

A few years ago, I read this profound saying “If you want to build a ship, don’t drum up the men and women to gather wood, divide the work, and give orders. Instead, teach them to yearn for the vast and endless sea.” Antoine de Saint-Exupéry This advice made me think how boat building isn’t […]

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When customers serve you!

What is the true untold reward you can give to your family and friends? First and foremost by understanding them so well that you can forgive them when they say or do something that is usually unacceptable. That’s when they appreciate the benefits of their relationship with you for being so well-understood, perhaps, adored. The […]

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The tough doesn’t get going
when the going gets tough!

When the going gets tough, what do the tough do? We all think we know what they would do. We have all heard this saying time and again “when the going gets tough, the tough gets going! “, and readily agree that the tough would get going. But we seldom try to see a different […]

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Digital verity

Being digital presupposes business in a amphitheatre of action in which customers with their roles, environments and constantly changing human imaginations play their part. The limits of imagination may get revisited with every transaction, and most definitely allow your customers to indulge in self-satisfied celebration many times more than ever. Here are some of my […]

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Are we civil enough

If you smile at someone, it will not bring peace to some troubled war zone. If you are kind to a stranger, it will not heal the sick or feed the hungry in the world. But, perhaps, if not directly and immediately, it will make a difference somewhere in someone’s life. As they say, even […]

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App(le)s and appetite for business model
disruptions!

I was talking with my friend John, and he casually said, “Venu, I have put our team dinner photos on our fridge!” and I see them every day”. “You stuck them to the fridge? they were so many, and perhaps all over the fridge, no wonder you don’t miss us?” I said affectionately. “No, my […]

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Big data, aha!

Big data means more information – more information with the additional objective of providing it at a greater speed than before. We already complain that we suffer from too much data and while failing to use it effectively. So, big data alone isn’t necessarily the answer to a more successful outcome. There are many challenges with […]

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Real value from business transformation!

Many organizations that attempt to transform their business, follow the business-IT alignment path to shape business capabilities to match market dynamics; mostly with a plan to manage it with the rigor of program or project management discipline, avoid time delays, cost over-runs, or even if they find earned value through the efforts. This is perhaps […]

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Chief (more than) Information Officer!

After extensive experience in Senior Executive Leadership roles in Business Development, Marketing and Pricing, and IT functions in India and Asia, I was offered an opportunity in the US in the late nineties to work for global firms in areas of Business & Technology intersection & Strategy Consulting. I knew it meant re-inventing myself if […]

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Of US recession, growth and, suffering!

A country’s ability to manage its debt justifies its certainty of growth. But that certainty often becomes a question as several variable forces that will ultimately influence the speed of the economic ascend or descend of that economy. As the public deficit becomes too big, then the degree of personal confidence declines, and we just […]

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