Customer care is a vital aspect of any business, but it’s often misunderstood and simplified to just being courteous. The truth is, it’s much more than that. It’s a trait that goes beyond the willingness to interact, transact, and help. It’s about demonstrating a willingness to yield readily, go farther to seek results, and commit […]

A profound phrase captures the essence of true leadership: Elevate ‘to be’ to the same level as ‘to do’. This concept goes beyond traditional leadership rhetoric, urging C-level executives to not only focus on actions and outcomes but also on the state of being – being aware and witnessing their own self – as leaders, […]

It’s with immense pride and excitement that I share a milestone in our journey towards redefining talent development for the future of work. My article, “Preparing Talent for the Future of Work: A Transformational Approach,” has found its home in the November 2021 issue of Training Industry magazine – a beacon for professionals in the […]

In the heart of the Arab region, a potent workforce awaits – a reservoir of potential professionals comparable to any across the globe. However, a significant challenge has been the traditional emphasis on academic education, often at the expense of practical professional strengthening and entrepreneurial spirit. Recognizing this critical gap, TrainedArrow™ has embarked on a […]

Ever had one of those jaw-dropping chats that just stick with you? Well, I recently found myself in such a conversation with a CEO who absolutely floored me with their deep dive into enhancing productivity and performance. But here’s the kicker: we stumbled upon a challenge that really got the gears turning. The hurdle? It’s […]

In the realm of leadership, one of the key challenges is not just envisioning a future of success but also understanding how to get there. This journey demands a clear perspective on where the real value lies and a strategic roadmap to reach that destination. Especially in an era of rapid digital transformation, leaders need […]

In your career, understanding your role and how it contributes to your progression is crucial. During a recent pro-bono mentoring session with mid-career to senior professionals, I had an epiphany about a common oversight in career development: many fail to distinguish between being a Doer, a Driver, and a Leader. This distinction is not just […]

Last week, as I was coaching a group of young professionals in our ChangeAhead program, a profound realization about leadership emerged. Often, we see leadership as a position, a title, or a privilege. However, during our session, we delved deeper into the true essence of leadership, uncovering that its roots lie in self-awareness and being […]

In the intricate puzzle of business success, one piece stands out as crucial yet often underestimated: the Workforce. The true backbone of any organization, employees are more than just cogs in the machine; they are the driving force behind innovation, productivity, and ultimately, success. In this blog, we explore why the most successful companies are […]

In the dynamic world of business, the concept of change being a top-down process is rapidly becoming outdated. Today’s most successful organizations recognize the power of empowering every team member to be a catalyst for change. This blog explores how you can revolutionize your organization by turning each employee into a change enabler, creating a […]