September 1, 2016

Author: Venugopal Chepur

Words of assurance to abhor and beware!

I WILL LOOK INTO IT… OK… You have heard this line time and again.
I have always wondered how much committed is a person when somebody said “I’ll look into it” and what and when to expect of any results based on such an assurance? Over the years, I have heard quite a few say this either conveying that they care or trying to be so, at the least. But there is NO assurance of you have been ‘heard’ and that there is a definitive action to take care of what you have been hoping for.

However, I wouldn’t doubt the person’s character or personality but just beware of the obvious, and manage my own expectations with magnanimity avoiding frustration. Nevertheless, as I continued to learn the real intent of such assurances, on many a occasion, I have begun to abhor them and decided to never use them even if I can’t find better alternatives.

Some examples here below:
I SEE: Mostly in the air! One is saying nothing, other than acknowledging that the other person heard you something of what of you have said, and little in real terms.
I WILL UPDATE YOU: No commitment to any result or response time-frame or any definitive action.
I WILL COME BACK ON THIS: This too is vague and leaves no clue for when and how.
I THINK THAT’S POSSIBLE: This is still a ‘maybe’ … and at the thought level, and may or may not be considered, no promise yet to act upon yet.
I WILL ADDRESS THAT: Hmmm… diplomatic and high level without any commitment to any committed action or expected result, except that of willingness to be a party to the situation, and get involved.
WE WILL PAY IN A COUPLE OF WEEKS: Take it just as willingness of the party to pay. Usually expect the payment to take more 3 weeks even if they sincerely attempt to making a payment. Yet this is still a rough time estimate as it doesn’t give any sure day/date to expect the payment.

WILL KEEP MY EYES AND EARS OPEN: People generally say this when you reach out or express your situation, mostly when you are looking for a job or additional work/business development. Expect little or no assistance, at least in the near future.

NOTE: As I said above, and I REPEAT here again… I wouldn’t go to the extent of doubting the person’s character or personality who use these words but beware of the obvious, and manage my own expectations with magnanimity avoiding frustration.
Please add more to this that you know of, and educate all of us.

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